Privacy Policy
Last updated: 22/08/26
Who we are
Modal Media is an independent creative studio based in the UK – https://www.modalmedia.uk
What information we collect
We collect personal information when you choose to contact us through the website.
This may include:
- your name
- your email address
- the contents of your message
- any other information you choose to provide in your enquiry
We do not operate user accounts or comments on this website.
We do not intentionally collect sensitive personal information through the website.
How your information is submitted and stored
We process information submitted through the contact form where this is necessary to respond to your enquiry or to take steps at your request before entering into a contract.
For any optional cookies or similar technologies, we rely on consent where required.
Our website uses the WordPress DIVI theme contact form.
Messages submitted through the form are delivered to us through our website hosting and email provider, Krystal.
We use the information contained in those messages only for legitimate business purposes connected with the enquiry and any resulting relationship.
How we use your information
Information submitted through the contact form is used to:
- respond to your enquiry;
- discuss potential projects, products or services;
- provide information you have requested; and
- communicate with you where this is necessary in connection with an enquiry or project.
We do not sell personal information or use contact-form information for unrelated marketing.
How long we keep information
We retain contact information and correspondence for as long as reasonably necessary to deal with the enquiry and any resulting business relationship.
Where information is no longer required, we will delete it securely unless we need to retain it for legal, accounting or other legitimate business purposes.
Embedded content and third-party services
Some pages on this website contain content provided by third parties.
When you interact with embedded content, those services may process information about your device or your use of their service. Their own privacy policies and terms apply to that processing.
Information may be processed by service providers that are necessary to operate the website and provide our services, including:
- Krystal – website hosting and email services
- YouTube – embedded video content
- Bandcamp – embedded audio content
- CookieYes – cookie consent management
Cookies
This website uses cookies and similar technologies.
Some are necessary for the website to function. Other cookies or technologies may be used by third-party services embedded on the site.
We use CookieYes to manage cookie consent and preferences.
Where consent is required, non-essential cookies and similar technologies are only used after you have given consent. You can change or withdraw your cookie preferences through the cookie settings on the website.
Changes to this notice
We may update this Privacy Notice from time to time if the way we use personal information changes or if legal or regulatory requirements change.
The date at the top of this page shows when it was last updated.